One Day Trips
If you decide to cancel more than 30 days out, you will receive a full refund, minus a $25 cancellation fee. If you cancel less than 30 days and a replacement is found, a full refund will be made.
Multi-Day Trips
To receive a full refund, minus a $25 cancellation fee, you must cancel prior to our deadlines. If you cancel after the deadline, we will refund any money we are able to recover from hotels, attractions, etc. Cancellation Insurance – Smith Tours recommends travelers take out trip insurance. Allianz is a company some of our travelers have had success with. The cost of insurance depends on age, the location and number of days traveling. You may call 1-800-284-8300 for assistance or go to www.allianztravelinsurance.com for more information. Insurance covers trip cancellation, trip interruption, travel delay, as well as medical protection. Travel Insured is another company that our travelers have used. If you want to take out trip insurance, it must be done within 14 days of making your trip deposit if you want any pre-existing conditions covered.
